We first chose to go because of the late afternoon Saturday hours. We were warmly greeted and offered something to drink as soon as we entered! We were directed upstairs where a very knowledgeable woman spent about 45 minutes with us, gave us specs and answered all our questions. We let her know up front that we were gathering info and undecided on style and options. She was extremely generous in her time and preparation of material to take home with us for review. Now we have some decisions to make on which one will suit our needs. I highly recommend Allied for exceptional customer service!