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Customer Service Representative

Customer Service Representative

Customer Service Representative

Become a member of South Florida’s premier Residential Design and Build Firm and help us turn remodeling dreams into reality!

Allied Kitchen & Bath is seeking to add a Customer Service Representative to support our Decorative Hardware & Plumbing Sales Team. The selected candidate will have excellent communication and organizational skills with great attention to detail. An outgoing personality with the ability to interact with customers and vendors both on the phone and in person is essential. Applicants who support a team concept will flourish and grow within our company. Reliability is a must!

Requirements:

  • Fluent in English
  • Proficient in Microsoft Office Suite
  • Previous experience with RMA’s and or Warranty Claims a plus
  • QuickBooks experience very helpful
  • Ability to effectively multi-task and manage time

Duties:

  • Working with customer and vendors regarding returns (RGAs / Warranty Exchanges
  • Collaborating with vendors/manufacturers to obtain Return Merchandise Authorizations
  • Resolving difficult issues related to missing, lost, or damaged product with our vendors/manufacturers
  • Negotiating with vendor/manufacturers regarding on-call tags and waiving restocking fees
  • Assist with tracking Purchase Orders as needed

Job Type: Full-time or Part-Time

Salary: From $18.00 per hour

Benefits:

  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee discount
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule: Monday to Friday

COVID-19 considerations:
Allied Kitchen & Bath adheres to all CDC recommendations relative to COVID-19 precautions.

  • (Please include your contact information and salary requirements with your inquiry)
  • For additional information about our company, please visit our website at https://alliedkitchenandbath.com

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